Are you thinking of using Staff Smarter at your care organisation?
We’ve put together a list of common concerns from people just like you, and reasons why they needn’t be concerns at all!
“I don’t want to have to learn yet another new tech system.”
We know that many home managers just prefer a simple approach when it comes to tech, but Staff Smarter has been made with you in mind in that it flawlessly incorporates into the technology you already use everyday.
You can notify your staff of an upcoming shift with three clicks (less time than it takes to dial a phone number). All of our messages are sent by text straight to nurse and carers’ phones, with no additional apps needed to click on the provided links and begin accepting shifts. Your staff don’t even have to have an account with us if they don’t want to.
“Sounds like this would create extra complexity where we don’t really need it.”
The bottom line is we’re here to make your life easier, and we’ve designed our product to do just that. Our user platform simplifies the way you schedule staff, much in the same way a group WhatsApp chat might but without the extra hassle of having to deal with replies or off-topic conversations. Our software will keep track of responses for you.
Think of it as a direct liaison between you and your staff, freeing up your precious time and keeping track of staff behaviour.
“We’ve tried things like this in the past and they didn’t work.”
Luckily we’re not like those other things! We truly want to help you solve a problem. Staff Smarter has been built with the sole purpose of making sure you’re efficiently working with the team you’ve built.
Our goal is to free up the managers time so they can get back to doing the important stuff while reducing the need to bring on agency staff. Y
You’ve already done the hard work of hiring the right people for your organisation, so we want to make sure that hard work pays off with maximum benefit.
“Now is really not the right time to introduce a new system - everyone is already so busy and stressed.”
Staff Smarter is designed to be totally intuitive, meaning it’s completely user-friendly and there’s no training required. If your staff can receive text messages, they can accept shifts using the Staff Smarter system - it’s as easy as that.
Our specially designed platform will communicate with you and your team every step of the way to make sure you can get straight to work without having to learn anything new. Once your staff have started using Staff Smarter the shifts will start booking themselves and you’ll find you’ve saved time in planning your rota.
“When I have a shift gap I just speak to my staff on site and someone will usually pick it up.”
Communication is key when it comes to planning your rota and, while it’s true that nothing beats face-to-face conversations, Staff Smarter is there for the times when you can’t track everyone down or don’t have the time to re-plan shifts after last minute changes.
Think of it as that little bit of extra assurance that you’ve covered all the bases and considered every option.
“When I need to fill a gap in the rota quickly I don’t always have time to wait around for an app to do it. Sometimes I just want to phone around myself and figure out what’s happening.”
Speed and control are two things we at Staff Smarter want to give managers more of, certainly not less. The more staff who use the system, the more you will see the shifts magically filling themselves in real time, without the need to lift a finger. In time you will begin to trust the system to work more effectively than your previous methods.
“How much does it cost?”
Staff Smarter is free for the first six months, so there’s really no reason not to try it out!
“What’s the difference between this and creating a WhatsApp group?”
Staff Smarter is more efficient and streamlined, with no temptation for off topic conversations and no information lost in an inundated chat thread. It’s a targeted approach, concerned with doing one thing only: helping you fill staffing gaps.
“I already have an email list I send out, but it can be difficult to track who has said what for each shift.”
Our product makes it clear and easy to understand who has been contacted and who is working what shift.
“How secure is this? I’m worried about GDPR.”
We protect all data provided to Staff Smarter in compliance with GDPR standards.
“I like being able to choose who will cover each shift and am not sure about the first-come-first-serve approach.”
You can customise who you send the shift notifications to, so you are still in complete control of who might pick them up.
Would you like to learn more about how Staff Smarter can support your home?